The Stoke is committed to customer stokeification. If you receive any merchandise that you are not stoked with for any reason, please contact us and return it within the timeframe listed below in the condition you receive it and we will be happy to exchange or refund*
30 DAY GARUANTEE:
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Exchanges (full price items) - 30 days from date of purchase
Exchanges (sale items) - 30 days from date of purchase
Refunds (full price items) - 30 days from date of purchase
*** Exchanges will be charged a re-shipping fee to have the new goods shipped back to you. Refunds not applicable on sale or promotional items.
Feel confident, Stokefactory.com.au puts the stoke into online ordering!
Returns address:
Stoke Factory
40 Wentworth St
Port Kembla
NSW 2505
Australia
If you have any further questions, please contact us on [email protected]
